Text Partners
Text Partners is a strong SaaS affiliate program built around recurring commissions and a high-demand messaging product for businesses. While limited third-party review data slightly lowers brand trust, the combination of recurring revenue potential, clear positioning, and solid promotion options makes it a strong long-term opportunity for B2B and SaaS-focused affiliates.
Commission Rate & Model
Commission Rate
Up to 25%
Commission Model
RS
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The Text Partners (LiveChat) affiliate model is a recurring revenue share. When a user clicks your referral link and becomes a paid subscriber, you earn a percentage of every payment they make while they remain subscribed. The standard starting point is 20% recurring commission for the lifetime of the customer.
Base commission: 20% recurring
Earning length: Lifetime (while subscribed)
Tier upgrades: Up to 22% / 25% (program tier dependent)
Secondary: 5% on partner referrals (if used)
Best fit: SaaS / B2B marketing audiences
| Commission component | What you earn | Notes for affiliates |
|---|---|---|
| Primary affiliate commission | 20% recurring commission on every payment made by each customer you refer, for as long as they keep the paid subscription active. | This is the core offer and the main reason the program is attractive: one conversion can pay for months/years if the customer retains. |
| Tier-based commission uplift | Partner program tiers can increase the commission from 20% to 22% and up to 25% (for new licenses you bring). | “25%” is typically tied to higher partner tiers (often aimed at agencies/resellers). Exact tier requirements are shown inside the partner portal or confirmed by your partner manager. |
| Partner referral (2nd-tier) | 5% recurring commission on sales generated by partners you refer (i.e., you refer another partner, and you earn from their sales). | This is optional “network growth” income. It’s not the main monetization path, but can add steady upside if you refer agencies/publishers. |
| Example (how the math works) |
If a customer pays $100/month: 20% → $20/month (lifetime while subscribed) 22% → $22/month 25% → $25/month |
In recurring SaaS, retention is everything. Even a “moderate” 20% becomes strong if customers stay subscribed. |
What makes this commission model strong
- Recurring lifetime earnings (pays every month the customer stays)
- High LTV potential for B2B SaaS customers
- Tier upgrades can raise your percentage
- Second-tier partner referrals add optional upside
What to verify before scaling
- Whether your account is on Affiliate vs Partner/Reseller track (tiers differ)
- Your current tier and what’s required to unlock 22% / 25%
- Any restrictions (brand bidding, coupon use, paid traffic rules)
- How “new licenses” are defined for tiered commission
Simple directory summary:
Text Partners / LiveChat pays 20% recurring commission for the lifetime of each paid subscription you refer. Higher partner tiers can increase commission to 22% and up to 25% (tier-dependent, typically for new licenses). Some accounts also have a 5% recurring second-tier commission on partners you refer.
Text Partners / LiveChat pays 20% recurring commission for the lifetime of each paid subscription you refer. Higher partner tiers can increase commission to 22% and up to 25% (tier-dependent, typically for new licenses). Some accounts also have a 5% recurring second-tier commission on partners you refer.
Affiliate takeaway: This is a true lifetime recurring SaaS commission. If your audience includes agencies,
eCommerce operators, SaaS founders, or customer support teams, the retention profile can turn 20% into long-term compounding revenue.
Cookie Duration
Cookie Duration
120 days
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The Text® (LiveChat) partner program tracks referrals via your unique referral link. When someone clicks your link, a 120-day cookie is set. If the user starts a trial and later becomes a paying customer within that 120-day window, the sale is attributed to you and you earn recurring commission on ongoing subscription payments (as long as the customer stays subscribed).
Cookie duration: 120 days
Attribution model: Last click
Cookie refresh: New click resets window
Key event: Purchase / paid subscription
Recurring payouts: While subscribed
| Attribution element | How it works | What affiliates should do |
|---|---|---|
| Cookie duration | A referral click creates a tracking cookie that stays active for 120 days. If the user purchases within that window, you receive credit for the sale. | This is a long window (4 months), so content and SEO funnels work well. Still, encourage users to start the trial promptly to reduce drop-off. |
| Attribution model | The program uses last-click attribution: if a customer clicks multiple partners’ referral links, the last referring affiliate gets the commission. | Reduce “shopping around” by giving the user everything they need on one page (use cases, pricing context, setup steps, and clear CTA). |
| Cookie refresh (repeat clicks) | If the same user clicks your referral link again, the 120-day window restarts (fresh attribution window from that new click). | Use retargeting/content updates and “return” CTAs (e.g., “start your trial”) to prompt a new click when users come back later. |
| Cross-device limitations | Cookies are typically browser/device dependent. If a user clicks on mobile but later purchases on desktop without clicking again, attribution can be lost. | Push for same-session trial start. Add “send-to-self” options (email capture) only if compliant with your policies, or encourage users to bookmark the page. |
| What triggers commission | The key tracking step is when a referred user becomes a paid subscriber. Trials are part of the funnel, but commission is earned on the paid conversion and subsequent renewals. | Explain the product path clearly: click → trial → paid plan. Use setup guides and ROI examples to help users justify upgrading. |
| Overwrites & competing links | Because the model is last-click, another affiliate click (or some tracked partner channel) before purchase can overwrite attribution. | Avoid placing the program in comparison lists without strong positioning. If you do comparisons, include “why choose Text®” and a single strong CTA. |
What’s strong here
- 120-day cookie (longer than many SaaS programs)
- Works well for SEO, long-form reviews, and “tool stack” content
- Once they convert, you earn recurring commission (retention-driven upside)
What can reduce your credited sales
- User switches device/browser before purchasing
- User clicks another affiliate’s link later (last-click overwrite)
- Long decision cycle without a repeat click before purchase
Simple directory summary:
Text® / LiveChat tracks referrals with a 120-day cookie and last-click attribution. If a user clicks your link and purchases within 120 days (same browser/device), you get credit. If they click another affiliate link later, the last click receives the commission.
Text® / LiveChat tracks referrals with a 120-day cookie and last-click attribution. If a user clicks your link and purchases within 120 days (same browser/device), you get credit. If they click another affiliate link later, the last click receives the commission.
Affiliate takeaway: The 120-day cookie is excellent for content-driven traffic. Your main risk is last-click overwrites and cross-device switching,
so aim to drive “trial start” quickly and give users a clear reason to choose Text® on your page.
Payouts
Minimum Payout
50$
Payout time
Monthly
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Text Partners uses a typical SaaS affiliate finance flow: your commissions accumulate during the month, then move from pending to approved after validation, and are paid on a monthly schedule. Because the commission is recurring, your monthly payout depends on how many referred customers are actively paying in that billing period.
Cadence: Monthly
Commission type: Recurring (subscription-based)
Status flow: Pending → Approved → Paid
Methods: Bank / PayPal (portal dependent)
Threshold: $50
| Element | How it works (affiliate reality) | What to check in your portal |
|---|---|---|
| Payout schedule | Paid on a monthly cycle. The program usually finalizes the previous month’s commissions after validation, then issues the payout in the following cycle. | Confirm your exact payout date window (e.g., “paid at the beginning of the month”) in the partner dashboard finance section. |
| Validation / approval | Sales can appear as pending until the customer is confirmed as a legitimate paid subscriber (and not refunded/invalid). This is standard for subscription SaaS programs. | Look for “pending vs approved” breakdown and whether refunds/cancellations reverse commission. |
| Payment methods | Most affiliates can usually choose bank transfer and/or PayPal, depending on country and partner entity. | Open payout settings to see which methods are available to you and whether additional verification (address/tax) is required. |
| Minimum payout threshold | The affiliate program requires a minimum balance before they issue a payout of $50. Thresholds can differ by method (bank vs PayPal). | Confirm the exact threshold amount and pick a method that fits your expected monthly volume. |
| Currency & fees | Bank transfers can involve intermediary fees or FX conversion depending on your bank/country. PayPal can include conversion spreads. | Confirm payout currency and whether you can set a preferred currency. If paid in a foreign currency, plan for conversion costs. |
| Tax / invoicing requirements | Some affiliates may be asked to provide tax information (e.g., VAT details, company details, or tax forms), depending on jurisdiction. | Ensure your legal name/business details match your payout method and complete any tax profile fields early to avoid payment delays. |
What’s good for affiliates
- Predictable monthly cashflow once you build recurring subscribers
- Recurring payouts scale with retention (compounding effect)
- Standard payout rails (bank/PayPal) are easy to manage
- Clear status tracking: pending vs approved vs paid
What can slow payouts
- Incomplete payout/tax profile (missing verification)
- High refund/cancel rate in your referred subscriptions
- Not meeting the minimum payout threshold
- Bank processing times / international transfer fees
Simple directory summary:
Text Partners pays on a monthly schedule. Commissions move from pending to approved after validation, then are paid once you reach the program’s payout threshold. Payment rails typically include bank transfer and PayPal, but exact options depend on your country and partner portal settings.
Text Partners pays on a monthly schedule. Commissions move from pending to approved after validation, then are paid once you reach the program’s payout threshold. Payment rails typically include bank transfer and PayPal, but exact options depend on your country and partner portal settings.
Affiliate takeaway: This program becomes strongest once you have a base of active subscribers—your monthly payout will grow as retention grows.
To avoid delays, complete payout + tax details early and monitor refunds/cancellations, since recurring SaaS payouts depend on customers staying subscribed.
Languages
English
Target Market
Geographic Target Market
GLOBAL
Best for
Affiliates targeting businesses
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Text Partners is ideal for affiliates who can reach businesses that need live chat, AI support automation, help desk workflows, and customer communication tools. The suite is used by tens of thousands of companies across many countries, so the market is broad—but conversion is strongest when your audience already has support volume, sales chats, or lead-generation needs.
Buyer type: Businesses (not consumers)
Best size: SMB → Mid-market
Use cases: Support, sales chat, automation
Industries: eCommerce, SaaS, agencies
Geo: Global (best in mature SaaS markets)
| Segment (who converts) | Pain points | Best affiliate angles |
|---|---|---|
| eCommerce brands (Shopify / DTC / marketplaces) | Order questions, returns, pre-purchase product questions, abandoned carts, peak-season support overload. | “Increase conversion with live chat”, “reduce tickets with AI”, “recover carts”, integration/how-to guides. |
| B2B SaaS & subscription businesses | Trial-to-paid conversion, onboarding questions, churn reduction, faster support response time. | “Improve onboarding & retention”, in-app/website chat workflows, AI deflection, support ops playbooks. |
| Marketing / web development agencies | Need tools to deliver better client results and recurring service revenue. | Partner/reseller positioning, “add chat + AI support as a service”, agency bundles and client case studies. |
| Lead generation businesses (service providers, local multi-location) | Missed leads, slow replies, no structured follow-up. | “Capture more leads”, chat routing, templates, automation, ROI calculators. |
| Support teams with volume (help desk / multichannel) | Backlog, repetitive questions, inconsistent responses, need reporting & process. | HelpDesk + automation workflows, knowledge base usage, team productivity improvements. |
Best target countries (highest likelihood of converting)
- United States, United Kingdom, Canada, Australia, New Zealand, Ireland
- Core EU markets: Germany, France, Netherlands, Spain, Italy, Sweden, Norway, Denmark, Finland
- Other strong B2B SaaS markets: Singapore, UAE
Best affiliate channels for this offer
- SEO content: “best live chat software”, “customer support automation”, “help desk for Shopify”
- YouTube / tutorials: setup guides, comparisons, workflow demos
- Agency newsletters & communities (web dev, marketing ops, CX)
- Tool-stack pages & templates (support SOPs, onboarding checklists)
- B2B paid traffic to lead magnets (if allowed) + trial-focused landing pages
Simple directory summary:
Text Partners is best for affiliates targeting businesses (SMB to mid-market), especially eCommerce brands, B2B SaaS companies, and agencies. Strongest converting countries are mature SaaS and eCommerce markets like the US, UK, Canada, Australia, and major EU economies.
Text Partners is best for affiliates targeting businesses (SMB to mid-market), especially eCommerce brands, B2B SaaS companies, and agencies. Strongest converting countries are mature SaaS and eCommerce markets like the US, UK, Canada, Australia, and major EU economies.
Affiliate takeaway: This is not a “broad consumer” program. It performs best when your audience already runs a website, sells online,
or has support tickets/leads to manage. If your content includes “tool stack” recommendations for eCommerce, SaaS, or agencies, this is a natural fit.
Affiliate Approval Process
Approval Difficulty
Easy
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Text Partners is generally straightforward to join: you create a free Partner account and can start promoting with your referral link. The “real” approval checkpoint usually happens at two moments: (1) when your account is reviewed for policy compliance and (2) when you set up payouts (payment and verification requirements). Like most SaaS programs, the platform focuses on preventing fraud (cookie stuffing, forced clicks, misleading ads) and protecting brand terms.
Signup: Free, fast
Eligibility: 18+ + legal capacity
Payout setup: PayPal verification required to withdraw
Partner types: Affiliate / Solution Partner (or both)
Compliance: Acceptable promotion methods
Step 1 — Create your Partner account
- Register in the Text / LiveChat Partner portal (no fee).
- Choose your participation type: Affiliate, Solution Partner, or both (single account).
- Access your referral link and standard promotional assets.
Step 2 — Meet eligibility requirements (program terms)
- Be at least 18 years old and have legal capacity to enter the agreement.
- Follow the Partner Program Terms, Privacy Policy, and (if applicable) data-processing requirements.
- Provide accurate publisher/business details (important for payouts and compliance).
Step 3 — Set up payouts (required to withdraw commissions)
- Maintain an active, verified PayPal account in good standing to withdraw referral fees (payout requirement).
- Complete any tax/profile fields requested in the portal to avoid payment delays.
- Ensure your legal details match your payout profile (name/business/address).
| What gets checked | Why it matters | How to get approved & stay approved |
|---|---|---|
| Publisher identity & accuracy | Programs can suspend accounts for inaccurate information or suspicious activity. Accurate details also matter for payouts. | Use real details (business/site, traffic sources). Keep your payout profile consistent with your PayPal/legal identity. |
| Promotion method (traffic quality) | Fraud and low-quality traffic is the biggest risk in SaaS affiliate programs (cookie stuffing, forced clicks, misleading ads). | Use transparent methods: SEO, content, email (permission-based), YouTube, communities, legitimate paid ads. Avoid forced clicks and cookie manipulation. |
| Brand safety & accuracy | Misleading claims (“free forever”, fake discounts, inaccurate pricing) can lead to reversals or removal from the program. | Match your messaging to the official pricing/features. Include clear disclaimers and avoid deceptive “coupon” positioning unless explicitly provided. |
| Paid ads / PPC behavior | Even when paid ads are allowed, programs usually still control trademark/brand bidding and ad copy accuracy. | If you run PPC, follow the program’s paid-ads rules inside the portal. Avoid trademark violations and misleading “official” wording in ads. |
| Payout readiness | Withdrawals require an active verified payout method (PayPal) and a completed finance profile. | Verify PayPal early, finish your tax/profile info, and monitor your payout threshold so you don’t get “stuck” with unpaid balances. |
| Partner type (Affiliate vs Solution Partner) | “Solution Partner” is designed for agencies/consultants delivering services (implementation, onboarding, support) and may involve additional listing/quality review. | If applying as a Solution Partner, prepare proof of services: client examples, onboarding capabilities, or case studies (even small ones). |
Simple directory summary:
Text Partners is easy to join as an affiliate, but to withdraw commissions you must meet eligibility requirements (18+ and legal capacity) and set up an active verified PayPal account. Long-term approval depends on compliant promotion methods (no cookie stuffing, no forced clicks, accurate advertising). “Solution Partner” applicants should be ready to show service capability (agency/consultant proof).
Text Partners is easy to join as an affiliate, but to withdraw commissions you must meet eligibility requirements (18+ and legal capacity) and set up an active verified PayPal account. Long-term approval depends on compliant promotion methods (no cookie stuffing, no forced clicks, accurate advertising). “Solution Partner” applicants should be ready to show service capability (agency/consultant proof).
Affiliate takeaway: If you promote via SEO/content and keep messaging accurate, approval is typically smooth. The main “gate” is payout readiness:
set up verified PayPal and complete your partner profile early. If you plan PPC, double-check the trademark/brand rules in the portal before scaling spend.
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